Privacy Policy

Our Privacy Commitment

mJoose, Inc. (“Company,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of the Company website where this Privacy Policy is posted (individually and collectively, the “Site”) (we refer to the Site and the services made available through the Site, collectively, as the “Company Features”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Company Features how we use and protect the information we collect through the Site and the Company Features. By visiting the Site or using any of the Company Features, you consent to Company’s collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and not to any other website that you may be able to access from the Site which may have its own data collection and use practices and policies.

The Company provides its services to you subject to the following conditions. Please take the time to read them carefully.

This policy answers the following questions:

  • What information do we collect about you and how do we use it?
  • Will we share your personal information with third parties?
  • What choices do you have about the collection and use of your personal information?
  • What security measures do we take to safeguard your personal information?

What information do we collect about you and how do we use it?

Types of Information We Collect

Personal information means information that can be used to identify and contact you. You may access certain areas of the Site anonymously; however, personal information is required to create an account and access certain aspects of the Company Features.

We collect personal information when you create an account through the Company Features; participate in registration forms, feedback forms or contests; purchase a product through the Company Features; or receive customer or technical support.

To create an account for the Company Features, we require you to provide certain information to create your profile, including your name, mailing address, email address and phone number; you are also required to create a password. Providing additional information beyond what is required to create an account is entirely optional, but enables you to gain more from the Company Features. When you order from us, we collect your name, billing address, shipping address, email address and phone number. Credit Card information is processed through Cybersource and is not kept on file at the Company.

Third Parties

The Site may contain direct links to websites operated by our business partners and other third party entities, such as Facebook, Instagram, LinkedIn and Twitter. You may be able to link to technology, software and services owned and controlled by such third parties (the “Third Party Features”). These third party websites may collect information about you when you visit them or otherwise communicate with them. This Privacy Policy does not cover the information practices of third party websites linked to the Site or accessible through the Company Features. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.

You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party’s terms of use, terms of service and/or privacy policy. You agree to look solely to the applicable third party and not to the Company to enforce your rights in relation thereto.

When you have clicked on a third party logo or URL displayed on our Site which links you to a different website, our Privacy Policy no longer applies and you must read the privacy policy of the third party to see how your personal information will be handled on their website.

How We Use Your Personal Information

The personal information you provide to us will allow us to fulfill your product order and provide for order processing; alert you of new products, features, or enhancements; handle your customer service questions or issues; distribute our company newsletters; request feedback, administer contests, promotions or surveys; and notify you of promotions, updates, or special offers that we think may interest you. We may also use your email address, postal address and/or phone number as part of the Company Features in sending you messages about the Company Features and other general announcements.

We keep track of your interactions with us, including but not limited to your activity within the Company Features. We will only share your personal information as set forth in this Privacy Policy or as otherwise consented to by you. Unless we have your consent, we will not share your personal information with any person or entity other than those affiliated with the Company, entities acting on behalf of the Company and relevant third parties such as those needed to complete a transaction, collect and maintain our information collection servers, and perform technology and related services. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the Company Features. We may also use your personal information to contact you when necessary.

Additionally, any information you post or otherwise make available on areas of the Site allowing users of the Site to post content, such as message boards, chat rooms, or blogs (available now or in the future), will be viewable by all users of the Site. We advise you not to provide any personal information in such public areas of the Site.

Cookies

“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. We may employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient. While the Company may use cookies to track your visit to the Site, this information does not identify you personally and you remain anonymous, even if you have previously submitted personal information to the Company through the Site or otherwise.

Third parties whose websites are accessible through links on the Site may also use their own cookies when you link to their site or service. The Company does not control these third parties’ use of cookies and cannot guarantee that they will uphold the same privacy standards as the Company. The Company expressly disclaims any and all liability related to the collection, use or disclosure of information by third parties. You should review the privacy policies of any third party sites that you visit through a link from the Site to understand how these third parties use cookies and the information they collect through cookies. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you a chance to decide whether or not to accept it.

Do Not Track

In compliance with California legislation, AB370, effective January 1, 2014, the Company’s practices in responding to “do not track signals and collecting user information over time and across a network of websites when you visit the Site are described below. We do not honor the request of “do not track” signals sent by your browser when you visit the Site.

Analytic Tools

We may use analytical tools to help us learn about who visits the Site and what pages are being viewed.

Log Information

Our servers may automatically record information that your browser sends whenever you visit the Service. This information includes the search engine you used to find the Company Features, if any, the IP address, browser type, domain name, which Company Features you use and from where, and when and how long you use them (the “Tracking Technology”). We use this information to monitor and analyze how users use the Company Features, to provide customer service and to maintain and improve the Company Features.

Internet Based Marketing

We may work with third party service providers or advertisers to serve advertisements to you when you use the Company Features or other third party websites across the Internet. Such advertisements may use the Tracking Technology to provide advertisements about goods and/or services that may be of interest to you and analyze and improve the effectiveness of such advertisements.

Children’s Privacy

We do not knowingly collect personal information from children under 13. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.

Electronic Communications

When you visit the Site or send us an email, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Will we share your personal information with third parties?

Sharing of Information

We use your personal information to complete transactions, respond to your requests, deliver products and services you request, and send communications to you about promotions, updates, or special offers (which may be offered by Company or one of its business partners) that may be of interest to you. We may share your personal information with carefully selected vendors and business partners, including companies that perform marketing services and other business operations for us, under strict terms described below. In addition, we will share the personal information we collect from you under the following circumstances:

  • Protection of rights. We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce our [intlink id=”322″ type=”page”]Terms of Use[/intlink] for the Company Features, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Company Features, or (iv) such action is appropriate to protect the rights, property or safety of the Company, its employees, users of the Company Features or others.
  • Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Company’s assets, user information, including personal information collected from you through your use of the Company Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site.
  • Service Providers. We may share your personal information with service providers that we engage for the purpose of processing information on our and your behalf. For example, we may partner with other companies to process payments for products you purchase on the Site. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.

What choices do you have about the collection and use of your personal information?

Control of Your Information

You may update your personal information or modify your account preferences for the Company Features by accessing the profile page on your account through the Site.

If you wish to review personal information collected or request corrections, please contact us.

Opting Out of Receiving Communications from Us

For marketing and promotional purposes, we send out email notifications to our customers about products or events that we think may be of interest to them. Marketing and promotional emails will be sent to everyone who enters an email on the website. You will be asked to opt-in as a subscriber and may opt out of these communications by clicking the “opt-out” box online, by replying “Unsubscribe” to such emails and by emailing us with a request to opt-out.

Please note that you cannot unsubscribe from certain correspondence from us that is necessary to administer your account, including messages relating to your account transactions.

Mediation

You agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy that you and the Company will attempt in good faith to negotiate a written resolution of the matter directly between the parties. If you reside in the United States, you agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Los Angeles, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.

What security measures do we take to safeguard your personal information?

The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to Company employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Company Features. All Company personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Company Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

Site Policies, Modification, And Severability

We reserve the right to make changes to the Site and this Privacy Policy at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

We reserve the right to refuse service and/or terminate accounts without prior notice if this Privacy Policy is violated or if we decide, in our sole discretion, that it would be in the Company’s best interests to do so.